Ironclad Creative CIC Privacy Policy
Last updated: August 2026

Ironclad Creative CIC (“we”) is committed to protecting your personal data. This policy explains what we collect and how we use it.

What we collect

• Names, email addresses and other details when you sign up for our mailing list, book an event, or join a membership.

• Payment information (processed securely by third-party providers such as Stripe, Eventbrite and Moonclerk. We don’t store card details).

• Feedback forms, which may include your name, email address, responses and optional monitoring information (such as age, diversity, or work status).

• Technical data such as cookies and analytics.

How we use your data

• To send newsletters, challenge emails and other updates you've chosen to receive.

• To manage bookings, memberships and events.

• To gather feedback and report to funders (monitoring information is anonymised or aggregated for reporting).

• To improve our services.

• With your consent, to use your feedback for marketing purposes.

• Where appropriate, we use double opt-in for email subscriptions to help confirm your consent.

We never sell or trade your personal data. We only share it with trusted third-party service providers (such as Mailchimp, Squarespace, Google Workspace, Stripe and Eventbrite) where necessary to deliver our services.

Your rights

You can ask us at any time to:

• See the information we hold about you.

• Correct it if it’s wrong.

• Ask us to delete it.

• Withdraw consent to marketing.

Email us at admin@ironcladcreative.org  We’ll respond within one month.

How long we keep your data

• Mailing list: until you unsubscribe, or 24 months of inactivity.

• Event/booking records: 6 years (for accounting/legal reasons).

• Feedback forms: up to 24 months, then securely destroyed once aggregated.

Ironclad Creative CIC is registered with the Information Commissioner's Office (ICO) and processes personal data in accordance with UK data protection legislation.